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WHAT WE ARE ABOUT

As one of London’s leading independent fashion footwear retailers, we’re always on the lookout for enthusiastic, innovative, creative and motivated individuals to join our thriving team.

For us, our business is our team. We’re looking for talent – but we’re also looking to create it. Mentoring and training our people is what makes the TOWER London team a constantly evolving machine – and we’re growing all the time. We foster an atmosphere in which we do what we love and strive to achieve our goals to the best of our abilities and to the highest standards. Sometimes things can get hectic, but that’s how we like it!

So whether you’re after a role in our rapidly expanding head office, an aspiring intern, or want to be part of the TOWER London retail unit, we’re always on the hunt for new team members who know how to work hard and have a great time, with a strong level of commitment and a positive attitude.

Check out our current head office and retail vacancies here or drop us an email at careers@tower-london.com with any questions.

Our head office in Shoreditch is the hub of our online and creative operations, and the epicentre of our business. Our current vacancies are listed below.

If you’re looking for a role within a dynamic, fashion-orientated office environment, where innovation, style and ambition are order of the day, you’ve come to the right place.

To apply please send your CV and a covering letter to careers@tower-london.com. Please include the job title e.g. “Junior Merchandiser” and your name in the subject line.

Current Opportunities at TOWER London

Social Media and Content Assistant

In the role as Social Media and Content Assistant at TOWER, your primary responsibility is to support in all areas deemed consumer-facing - specifically, you are to develop TOWER’s stance on brand and influencer relationships. You shall be at the forefront of executing proven strategic plans both organic and paid with our Social Media and Content Manager, looking to grow our social media and marketing presence whilst remaining true to core TOWER ethos.

Your Duties.

- You shall be required to lead the line in assisting creation of industry-abiding, changing and generally appeasing content for use across all of TOWER social outlet
- Monitor daily and weekly social analytics, reporting insight to our Social Media and Content Manager on a regular basis in order to record KPI targets
- Earmark upcoming trends, allowing TOWER to invest in applied marketing ahead of the social curve
- You are to be the head of TOWER’s influencer and VIP management, ensuring product is seeded correctly and efficiently with specialist care given to those requiring it
- Assist in shooting editorials
- Track relevant influencer posts
- Consider and implement new ways to engage, grow and maintain an interactive followerbase
- Directly interacting and engaging with consumer communication across all of our social media platforms
- Work cross-functionally with our Board of Directors, Head of Omni-channel, Digital Commerce Manager and other Creative Managers to ensure a coherent ethos, social structure and product approach is maintained across fascia
- Aid the creation of ongoing campaign decks for use internally within TOWER, and externally

The Essentials.

- You must be willing to learn organic and boosted ropes in eventuality of managerial absence
- Experience working across multiple markets at a global or national level, spanning; digital media publishing, social media, communications and marketing
- Knowledge panning emerging technologies and platforms
- Experience in creating mobile-first content
- Deliverance of successful asset-management from concept to execution
- Elevated written and oral communication skills

Please contact us at careers@tower-london.com for further details.

Senior Graphics Designer

In the role of Senior Graphics Designer at TOWER, your primary responsibility is to conceptualise and produce content for all areas of consumer-facing platforms, alongside SMU product and physical articles whilst offering insight gained through proven, industry-level experience. You shall be playing a significant role in ensuring a coherent alignment of TOWER’s brand message and image, spanning from web and social media down to sale decal, packaging and invoice blueprint.

Your Duties.

- You shall be required to lead the line in creation of industry-relevant graphics assets for use across all consumer-facing TOWER outlets
- Utilise both internal and external design resources
- Report monthly reviews regarding overarching look and feel of external asset use
- Be forward in suggesting potential TOWER brand image developments throughout all areas
- Lead and oversee projects from brands and internal management, from project conception to execution and launch
- Offer experienced insight when discussing future plans and creative direction with our Creative and Marketing manager
- You must enjoy a fast paced, progressive environment within the fashion sector
- Assist with the design process of collaborative SMU footwear launched at retail level
- Will maintain a firm understanding of current and upcoming visual trends
- Support in the creation of TOWER branded decks and presentations

The Essentials.

- Minimum of 2 years within a hands-on role at brand, retailer or related branch level
- Strong knowledge/grasp of Adobe Creative Suite applications
- Conceptual design skills paired with an ability to work from scratch
- Start-up mentality, ability to work by initiative instead of constant guidance from higher management
- Design experience working with 360 degree concepts; packaging, environmental, SMU and experimental
- Bachelor’s Degree in design or applicable courses
- Ability to multi-task in a high pressure environment
- Knowledge of coding and 3D design are a BONUS

Please contact us at careers@tower-london.com for further details.

Junior Graphics Designer

In the role of Junior Graphics Designer at TOWER, your primary responsibility is to conceptualise and produce content for all areas of consumer-facing platforms, alongside assisting with SMU product and physical articles to gain further experience. You shall be playing a significant role in assisting your Senior to produce a coherent alignment of TOWER’s brand message and image, spanning from web and social media down to sale decal, packaging and invoice blueprint.

Your Duties.

- You shall support the creation of TOWER assets for use across social platforms
- Create marketing material including adverts and POS following instruction via internal documents
- Abide by pre-determined guides and a brand bible to produce design-work under the watch of your Senior Graphics Designer
- Research upcoming visual trends to cement TOWER’s position at the indie fashion industry’s core
- Support wider management in asset design as required
- Offer experienced insight when discussing future plans and creative direction with our Creative and Marketing manager
- Collaborate successfully with our e-commerce, merchandise and retail teams to produce effective, impact assets scaled for exact social frame dimensions
- Produce reports and presentations for your Senior to pass onto the Board of Directors
- Assist with the design process of collaborative SMU footwear launched at retail level
- Support in the creation of TOWER branded decks and presentations

The Essentials.

- Experience within a hands-on role at brand, retailer or brand level
- A firm grasp of Adobe Creative Suite applications
- A firm grasp of creating documents and presentations via Microsoft Office applications
- Drive to learn conceptual design skills
- An ability to work from scratch
- Product and packaging design experience
- Bachelor’s Degree in design or applicable courses, paired with an ability to multi-task in high pressure environments
- Comfortable working independently, with scope to integrate constructive feedback into future work

Please contact us at careers@tower-london.com for further details.

Marketplace Manager

Your Duties.

- Strategically manage all marketplace activity for the company, ensuring the company reaches its KPI’s across multiple marketplaces
- Measure and report performance of all marketplaces, and assess against goals (ROI and KPIs) to analyse new opportunities and key growth potential
- Brainstorm new and creative growth strategies for all marketplaces, and identify opportunities for growth to take initiative on
- Provide buying team with recommendations based on research and forecast for potential products based on demands in each markets
- Monitor and review competitors, market trends and fast-moving products regularly to understand best practices and new opportunities
- Manage and ensure metrics are hit for all selling channels and report management on weekly basis
- Manage relationships with all marketplace account managers for the company

The Essentials.

- 2+ Years’ experience in an Ecommerce / Marketplace Manager role
- Solid understanding of different marketplaces globally, marketplace tools, advertising concepts and marketplace industry trends
- Strong desire to learn along with professional drive and willing to use your own initiative
- Excellent verbal and written communication skills
- Able to report both internally and externally to key stakeholders of all levels
- Passion for working with different marketplaces and its best practices
- Strong commercial, numeracy and literacy skills

Please contact us at careers@tower-london.com for further details.

With four north London stores, a fifth opening this year, and more on the way we’re a rapidly expanding retail outfit seeking personality, drive and dedication to represent us in store. Our retail teams are the soul of our business delivering our message and passion to the street.

At TOWER London all our retail crew have constant interaction with the head of retail, buying and marketing teams, and the minds behind the brands we partner with.

How to Apply

If you’ve got the gift of the gab, respect your fashion and fancy joining a retail team with a difference please send your CV and a covering letter to careers@tower-london.com. Please include “Retail Roles” and your name in the subject line.

Current Opportunities at TOWER London

Head of Retail

As Head of Retail within TOWER, your prime responsibility is to enable progression across a unique, yet highly tuned quality of retail experience produced and maintained at an in-store level. It is important to consider the impact your influence will have across all consumer-facing TOWER retail sectors.

Your Duties.

- Be in continuous contact with; our Board of Directors, Head of Omni-Channel, Digital Commerce Manager and Creative and Marketing Manager to ensure a coherent ethos, retail structure and product approach is maintained across fascia
- Support store managers with training, product launch and execution of best operational practise
- Support store managers with providing the best possible service from knowledge to product advocacy
- Define realistically achievable KPIs, complimentary of weekly, monthly and quarterly budgets
- Oversee portfolios breaking down individual retail space strategies catering to specific consumer requirements and needs
- An ability to interpret statistics and data correctly, so TOWER retail spaces are working at their full potential
- Hands-on approach to store-specific stock package configuration based on; bestsellers, non-selling, fringe customer and core-consumer bases
- You shall be responsible for roll-out and activation of product launch, updating POS systems and successful installation of updated digital systems where applicable
- Identify in-store training and performance monitoring functions, opening doors to oversee retail progression first-hand with tools to troubleshoot and correct issues before they arise

The Essentials.

- Experience working across multiple markets at global or national level
- Experience leading a multi-disciplinary team
- Excellent communication skills with an ability to understand your audience driving and delivering change accordingly
- High level interpersonal, negotiation and commercial skills
- Experience within sectors boasting significant strategic components

Please contact us at careers@tower-london.com for further details.

Store Manager

The Essentials.

- Minimum of 2 years retail management experience required
- Ideally previous experience in retail management with a branded footwear retailer
- Excellent time management and planning capabilities
- Strong commercial awareness
- Strong visual merchandising skills
- Excellent communication skills
- Proven track record of driving store turn over and achieving annual KPI’s

Your Duties.

- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales and KPI performance
- Instill a culture of exceptional customer service through coaching and development
- Assist the Regional Manager in monitoring product knowledge and improving where necessary
- Assist Regional Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Working with the Regional Manager to ensure the store is working to the highest operational standards
- Drive and deliver KPI’s to targets set
- Manage presentation of company merchandise and make commercial decisions based on relevant store and competitor information
- Communicate and ensure the adherence of all company policies and procedures from all staff and deal with non-compliance accordingly
- Ensure your team are versed on hourly, daily, weekly targets etc. and are aware of key trends and promotions in store
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required
- Recruit and maintain a high level of candidates to ensure store succession plan is in place
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Please contact us at careers@tower-london.com for further details.

Sales Consultant

REQUIREMENTS:

- To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
- Ask open questions to find out customer’s needs
- To recommend, select and locate the correct merchandise for the customers’ needs
- To provide information about in store offers and promotions
- To receive and process cash and card transactions
- Be aware of latest trends and remain fully updated on product knowledge
- Maintain a customer friendly and customer focused environment at all times
- Guarantee a high level of customer service at all times
- Educate and guide customers about TOWER, the brands and the product we sell
- Ensure store standards are complete and the store is prepared for the next trading day
- Comply with all TOWER policies and procedures at all times

Skills and Knowledge:

- Excellent communication skills
- Able to work effectively within a team environment
- Customer focused

Personal Qualities:

- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Fashion conscious and trend aware
- Flexible and reliable

Please contact us at careers@tower-london.com for further details.

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