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Working with TOWER London

With four north London stores, a fifth opening this year, and more on the way we’re a rapidly expanding retail outfit seeking personality, drive and dedication to represent us in store. Our retail teams are the soul of our business delivering our message and passion to the street.

At TOWER London all our retail crew have constant interaction with the head of retail, buying and marketing teams, and the minds behind the brands we partner with.


How to Apply

If you’ve got the gift of the gab, respect your fashion and fancy joining a retail team with a difference please send your CV and a covering letter to careers@tower-london.com. Please include “Retail Roles” and your name in the subject line.


Current Opportunities at TOWER London


Regional Store Manager
REQUIREMENTS:
  • - Be a leader of their role and have a proven track record in a previously branded environment
  • - Experience in hiring or running recruitment processes
  • - This aggressive individual must be highly performance driven to achieve their responsibilities
  • - Manage multiple stores and teams and their delivery of presentation and commercial standards
  • - Have a sound understanding and interest of retail fashion and footwear merchandise
RESPONSIBILITIES:
  • - Lead the hiring and training of retail staff and maximise their operational efficiency
  • - Assist in creating store guidelines such as Visual Merchandising and implement systematic processes and refine existing methodologies
  • - Identify future business needs and create strategies to enhance brands’ performance and growth of the business
  • - Provide brand vision, direction and leadership to the Retail Teams in order to achieve budgeted sales targets
  • - Drive hospitality initiatives to deliver memorable shopping experience to customers
  • - Direct multiple stores throughout London and manage new store openings periodically
  • - Reporting to the Head of Omni-Channel

Please contact us at careers@tower-london.com for further details.

Store Manager
REQUIREMENTS:
  • - Minimum of 2 years retail management experience required
  • - Ideally previous experience in retail management with a branded footwear retailer
  • - Excellent time management and planning capabilities
  • - Strong commercial awareness
  • - Strong visual merchandising skills
  • - Excellent communication skills
  • - Proven track record of driving store turn over and achieving annual KPI’s
RESPONSIBILITIES:
  • - Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • - Be a strong presence on the shop floor to drive sales and KPI performance
  • - Instill a culture of exceptional customer service through coaching and development
  • - Assist the Regional Manager in monitoring product knowledge and improving where necessary
  • - Assist Regional Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
  • - Working with the Regional Manager to ensure the store is working to the highest operational standards
  • - Drive and deliver KPI’s to targets set
  • - Manage presentation of company merchandise and make commercial decisions based on relevant store and competitor information
  • - Communicate and ensure the adherence of all company policies and procedures from all staff and deal with non-compliance accordingly
  • - Ensure your team are versed on hourly, daily, weekly targets etc. and are aware of key trends and promotions in store
  • - Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required
  • - Recruit and maintain a high level of candidates to ensure store succession plan is in place
  • - Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Please contact us at careers@tower-london.com for further details.

Sales Consultant
REQUIREMENTS:
  • - To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • - Ask open questions to find out customer’s needs
  • - To recommend, select and locate the correct merchandise for the customers’ needs
  • - To provide information about in store offers and promotions
  • - To receive and process cash and card transactions
  • - Be aware of latest trends and remain fully updated on product knowledge
  • - Maintain a customer friendly and customer focused environment at all times
  • - Guarantee a high level of customer service at all times
  • - Educate and guide customers about TOWER, the brands and the product we sell
  • - Ensure store standards are complete and the store is prepared for the next trading day
  • - Comply with all TOWER policies and procedures at all times
Skills and Knowledge:
  • - Excellent communication skills
  • - Able to work effectively within a team environment
  • - Customer focused
Personal Qualities:
  • - High level of personal energy to drive projects to completion
  • - Confident and assertive
  • - Positive and enthusiastic with a can do attitude
  • - Passion for fashion retail
  • - Professional manner
  • - Fashion conscious and trend aware
  • - Flexible and reliable

Please contact us at careers@tower-london.com for further details.